EasyPay is looking for a new team member to fill the position of Relationship Manager. We are seeking a customer-oriented candidate with excellent communication and negotiation skills, who will proactively elevate the relationships with clients and the quality of service to a new level.

EasyPay aims to simplify the financial lives of its users, and values honesty, responsibility, and the desire for continuous growth within the team.

JOB RESPONSIBILITIES

• Provide remote service to existing and new corporate clients, solving their issues through a one-window approach
• Implement actions and measures aimed at improving service quality according to company standards
• Maintain and develop relationships with clients, carrying out the company’s approved actions according to norms, and perform cross-selling
• Ensure the full cycle of service delivery by collaborating with other departments and employees of the company
• Participate in negotiations with clients, organize presentations and demos
• Provide necessary information and reports to the direct supervisor

REQUIRED SKILLS

• Customer-oriented mindset
• High-level communication skills
• Ability and willingness for continuous development
• At least 3 years of work experience in service delivery
• Knowledge of sales techniques and negotiation skills will be considered an advantage
• Teamwork and interpersonal skills
• Higher education
• Experience in fintech or technology sectors will be considered an advantage
• Excellent business correspondence skills
• Knowledge of CRM software and Microsoft Office suite
• Excellent knowledge of Armenian, good knowledge of English and Russian is mandatory

To apply, please send your resume to career@easypay.am indicating the job title.