Job Description:

The EasyPay team is looking for a skilled, literate, and well-balanced professional to fill the vacancy of a full-time Call Center operator (night shift,17:00–01:00 or 18:00–01:00). We are looking for a specialist who will properly ensure our company communicates well with customers and users.

Job responsibilities:
We need a specialist who:

• Handle issues through incoming calls, website, social networks, e-mail,
  
• Sort, formulate, register, direct problems,
  
• Inform customers about the results of problem resolution,
  
• Process e-mails and will assist customers with problems received through this communication channel,
• Quickly resolve customer issues within the company’s competencies and internal procedures,
• Attract new partners and customers,
  
• Provide proper service,
  
• Maintain and enhance the company's reputation,
  
• Demonstrate teamwork in solving problems during the work process.

REQUIRED QUALIFICATIONS

• Higher education,
• At least one year of work experience in a relevant field,
• Good computer skills,,
• Knowledge of Armenian, Russian, and English languages,
• Strong communication skills,
• Literate and well-articulated speech,
• Ability to orientate quickly,
• Ability to adapt quickly,
• Self resistance,
• Teamwork.

To apply, please send your resume to career@easypay.am indicating the job title.